Buying noise-cancelling headphones today feels confusing. Almost every brand promises powerful bass, deep noise cancellation, long battery life, and “premium” comfort. But once you start using them daily, small things matter more. How heavy do they feel after three hours? Do your ears get warm? Does the headband start hurting during long work calls?
That’s exactly where the sony wh-ch720n becomes interesting.
Sony positions these headphones as a lighter, more comfortable alternative to bulky flagship models. Instead of chasing extreme bass or studio-level tuning, they focus on balanced sound, usable noise cancellation, and all-day comfort at a mid-range price.
In this detailed review, I will break down how the sony wh-ch720n performs in real life. Sound quality, comfort during long hours, noise cancellation strength, battery life, calling quality, and whether they actually feel worth the price. By the end, you will know clearly if these headphones fit your daily use or if you should look elsewhere.
One thing many buyers overlook is how headphones fit into daily routines, not just feature lists. A model can sound good for 10 minutes in a store but feel uncomfortable or annoying after hours of real use.
This is especially true for people who wear headphones while working, studying, or traveling. The Sony WH-CH720N stands out because it is designed around everyday comfort and usability rather than extreme specs. This review looks at those real-life details that matter after weeks and months of use, not just on day one.
The Sony WH-CH720N is a lightweight over-ear headphone built for long listening sessions. It offers clear sound, effective noise cancellation, strong battery life, and excellent comfort for work, travel, and daily use.
For International Buyers:
If you’re visiting from the US, UK, Canada, France, Germany, Italy, or Spain, you can check out the Sony WH-CH720N on your local Amazon store using the button below.
For UAE Buyers:
If you’re shopping from the United Arab Emirates, you can view or purchase the Sony WH-CH720N directly from Amazon UAE using the button below.
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Key Specifications of Sony WH-CH720N | |
|---|---|
| Type | Wireless Over-Ear Headphones |
| Weight | 192 grams |
| Noise Cancellation | Active Noise Cancellation (ANC) |
| Processor | Sony Integrated Processor V1 |
| Battery Life | Up to 50 hours (ANC off), around 35 hours with ANC on |
| Quick Charging | 3 minutes charge for up to 1 hour playback |
| Bluetooth | Version 5.2 |
| Multipoint Connection | Yes (connect two devices at once) |
| Codec Support | SBC, AAC |
| Microphones | Beamforming mics with Precise Voice Pickup |
| Charging Port | USB Type-C |
| App Support | Sony Headphones Connect App |
| Voice Assistant | Google Assistant, Alexa |
| Water Resistance | No official IP rating |
Specs give a quick overview, but they rarely explain how a product feels in actual use. For example, a low weight number means very little until you wear the headphones for an entire afternoon.
Battery life figures also change depending on whether noise cancellation is always on. As you read the detailed sections below, keep these specifications in mind as reference points rather than promises, because the real experience often depends on how these parts work together.
Sound Quality: Balanced, Clean, and Easy on the Ears

The sound tuning of the sony wh-ch720n is very “Sony-like.” That means it aims for balance instead of exaggerated bass or sharp treble.
Bass Performance
The bass is controlled and clean. It does not shake your head or overpower everything else. If you listen to Bollywood, soft EDM, pop, or lo-fi music, the bass feels pleasant and natural. Bass lovers who enjoy heavy thump may find it slightly soft, but for long listening sessions, this tuning is actually more comfortable.
Vocals and Mids
Vocals are where these headphones shine. Male and female voices sound clear, forward, and natural. Podcasts, audiobooks, YouTube videos, and work calls sound very clear without needing high volume.
Treble and Clarity
Treble is smooth, not sharp. You won’t feel ear fatigue even after hours of listening. Cymbals and high notes are present but never piercing, which is great for people sensitive to harsh sound.
Volume Levels
The sony wh-ch720n gets sufficiently loud for indoor use, office work, and travel. Even at higher volumes, distortion is minimal.
For users who like tuning control, the Sony app allows EQ adjustment, which helps add a little extra bass or tweak clarity based on personal taste.
What makes the Sony WH-CH720N sound tuning appealing is how forgiving it is. Poorly recorded songs, low-quality YouTube videos, or compressed streaming tracks still sound decent. You do not need to constantly adjust volume or EQ to avoid harshness. This makes the headphones suitable for mixed usage, where you might jump from music to calls to videos throughout the day without feeling the need to switch audio devices.
Design, Comfort, and Fit: Built for Long Hours
Comfort is the biggest strength of the sony wh-ch720n.
Weight and Fit
At just 192 grams, these are among the lightest noise-cancelling over-ear headphones available. You notice the difference immediately. After one or two hours, you almost forget you’re wearing them.
Ear Cushions
The ear cushions are soft, well-padded, and wide enough to cover most ear shapes. They do not press hard against the ears, which helps avoid pain during long listening sessions.
Headband Padding
The headband is slim but padded enough to distribute weight evenly. Even after three to four hours of work calls or movie watching, there is no sharp pressure on the top of the head.
Another comfort factor worth mentioning is how evenly the weight is distributed. Even though the headband looks slim, it spreads pressure across the head rather than focusing it on one spot. This reduces the “hot spot” feeling that many over-ear headphones develop after long sessions. For users who wear headphones for four to six hours a day, this small design choice makes a big difference in long-term comfort.
Clamping Force
The clamping pressure is mild. The headphones stay secure without squeezing the head too tightly. This makes them comfortable for glasses wearers too.
Heat and Long Usage
During long use, the ear cups remain relatively cool. There is slight warmth after extended sessions, but nothing uncomfortable or sweaty for most users.
If you work from home, attend long Zoom meetings, or watch movies for hours, this comfort-focused design truly matters.
When used continuously for long periods, the Sony WH-CH720N maintains comfort better than most headphones in its price range. During full workdays, the ear cups do not press too hard, and the headphones remain stable even when you move around. There is no sudden increase in clamping pressure over time, which often happens with tighter designs. This makes them especially suitable for office work, online classes, and binge-watching sessions.
Long-Hour Usage Experience
When used continuously for long periods, the Sony WH-CH720N maintains comfort better than most headphones in its price range. During full workdays, the ear cups do not press too hard, and the headphones remain stable even when you move around.
There is no sudden increase in clamping pressure over time, which often happens with tighter designs. This makes them especially suitable for office work, online classes, and binge-watching sessions.
The Sony WH-CH720N is a lightweight over-ear headphone built for long listening sessions. It offers clear sound, effective noise cancellation, strong battery life, and excellent comfort for work, travel, and daily use.
For International Buyers:
If you’re visiting from the US, UK, Canada, France, Germany, Italy, or Spain, you can check out the Sony WH-CH720N on your local Amazon store using the button below.
For UAE Buyers:
If you’re shopping from the United Arab Emirates, you can view or purchase the Sony WH-CH720N directly from Amazon UAE using the button below.
Build Quality and Durability: Practical, Not Flashy
The sony wh-ch720n is built mainly from plastic, but it does not feel cheap.
- The plastic feels sturdy and flexible.
- Hinges are strong enough for daily use.
- Ear cups rotate flat, making storage easier.
- There is no folding mechanism, but the slim design keeps them portable.
These headphones are not meant to be thrown into bags without care, but with normal usage, the build quality holds up well. This is clearly designed for everyday users, not rough travel abuse.
While the build is not premium metal or leather, it feels intentionally lightweight rather than fragile. The hinges move smoothly without creaking, and the ear cup rotation feels controlled.
This suggests the headphones are built to handle daily wear and removal rather than constant folding and unfolding. For home and office users, this practical durability is more relevant than rugged, travel-focused construction.
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Battery Life and Charging: One of the Best in the Segment
Battery life is another major highlight.
With ANC turned off, you can get close to 50 hours of playback. With noise cancellation on, around 35 hours is realistic. That means charging once a week or even less for most people.
Quick charging is extremely useful. Just three minutes of charging gives around one hour of playback. This saves you when you forget to charge before heading out.
Another benefit of the long battery life is reduced battery anxiety. You do not need to plan charging cycles carefully or worry about carrying cables all the time.
Many users end up charging these headphones only once every several days, which is convenient for people who forget to charge devices regularly. Over time, fewer charge cycles can also help preserve battery health.
For office users, students, and travelers, this battery reliability reduces daily stress.
Connectivity and Controls: Smooth for Daily Use

Bluetooth connectivity is stable and reliable. Pairing is quick, and the connection remains steady indoors and outdoors.
Multipoint Connection
One of the best features is multipoint connectivity. You can connect the sony wh-ch720n to your phone and laptop at the same time. If a call comes on your phone while watching a video on your laptop, it switches automatically. This is extremely useful for work-from-home users.
Controls
The physical buttons are easy to locate and responsive. Volume, playback, ANC toggle, and power controls work reliably without accidental presses.
The stability of the connection also helps reduce frustration during calls and meetings. Sudden audio drops or reconnection delays are rare. This reliability builds trust, especially for professionals who depend on headphones for daily communication.
Once paired, the headphones behave predictably, which is something users often appreciate more than flashy features.
The Sony WH-CH720N is a lightweight over-ear headphone built for long listening sessions. It offers clear sound, effective noise cancellation, strong battery life, and excellent comfort for work, travel, and daily use.
For International Buyers:
If you’re visiting from the US, UK, Canada, France, Germany, Italy, or Spain, you can check out the Sony WH-CH720N on your local Amazon store using the button below.
For UAE Buyers:
If you’re shopping from the United Arab Emirates, you can view or purchase the Sony WH-CH720N directly from Amazon UAE using the button below.
Extra Features That Actually Matter
Active Noise Cancellation
The noise cancellation is effective for everyday environments. It reduces constant noises like fans, AC, traffic hum, and office chatter. It is not as powerful as premium models like Sony’s flagship series, but it is very usable for the price.
Ambient Sound and Focus on Voice
Ambient Sound mode allows external sounds to pass through. The Focus on Voice option is useful when talking to someone without removing the headphones, like ordering coffee or hearing announcements.
Adaptive Sound Control
This feature learns your habits and adjusts sound settings based on your location and activity. For example, walking, sitting, or commuting.
While these features may sound complex at first, they quietly work in the background without requiring constant user input. You can enable them once and forget about them. This hands-off experience is ideal for users who prefer technology that adapts automatically instead of demanding frequent manual adjustments.
Calling Quality
Call quality is clear thanks to Precise Voice Pickup technology. Your voice sounds natural, and background noise is reduced well during calls.
Gaming and Video Performance
The sony wh-ch720n does not have a dedicated low-latency gaming mode. However, for casual gaming and video watching, audio-video sync is acceptable. Competitive gamers may want wired or low-latency-focused headphones, but for movies, YouTube, and casual games, these perform fine.
For casual users, the lack of a dedicated gaming mode is rarely a dealbreaker. Movies, TV shows, and casual mobile games still feel immersive, especially because the soundstage is wide enough for over-ear headphones. Dialogue stays clear, and background effects do not overpower speech, which improves overall viewing comfort.
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Pros and Cons
Looking at the pros and cons together shows that Sony clearly prioritized comfort, usability, and battery life over niche features. None of the drawbacks are dealbreakers for the average user, but they help set realistic expectations. Understanding these trade-offs helps buyers avoid disappointment and choose based on real needs rather than marketing claims.
Price Disclaimer
Prices mentioned in this review are at the time of publishing and may change based on offers, sales, or availability.
Amazon User Reviews
Most buyers appreciate the comfort and lightweight design. Many users highlight that the headphones do not hurt the ears even after long usage. Battery life is often praised, especially the fast charging feature.
Sound quality receives positive feedback for clarity and balance, especially for vocals and calls. Noise cancellation opinions are mixed, with many finding it effective for daily use while some expecting flagship-level ANC feel it could be stronger.
Overall, the value for money sentiment leans positive, especially for users prioritizing comfort and long battery life.
Another pattern visible in user feedback is long-term satisfaction. Many buyers mention that their opinion improves over time as they get used to the comfort and battery reliability. While initial expectations around noise cancellation vary, appreciation for the lightweight design tends to increase the longer the headphones are used.
Watch the Sony WH-CH720N in Real-World Use
Before you continue reading, take a moment to watch the video above. It shows how the Sony WH-CH720N looks, fits, and performs in real-world conditions, including comfort, sound impressions, and daily usability. Watching it will help you visually understand the points discussed in this review. Once you’re done, come back and continue reading for a detailed, experience-based breakdown and buying advice.
Video Credits: Aaron X Loud and Wireless
Frequently Asked Questions
1. Is the Sony WH-CH720N worth buying?
Yes, if comfort, battery life, and balanced sound matter more than extreme bass or top-tier ANC.
2. Is Sony better or JBL?
Sony focuses more on sound balance and comfort, while JBL often emphasizes bass. The better choice depends on personal preference.
3. Is WH-CH720N noise cancelling?
Yes, it has active noise cancellation that works well for everyday environments.
4. Which is better Sony WH-1000XM4 or WH-CH720N?
The WH-1000XM4 is superior in ANC and features but costs much more. The CH720N is lighter, simpler, and more affordable.
5. Is noise cancellation harmful for your ears?
No, noise cancellation itself is not harmful. It can even reduce listening fatigue by lowering background noise.
6. Are Sony CH720N waterproof?
No, there is no official water resistance rating.
7. Which is better Sony XM4 or CH720N?
XM4 is better for premium performance. CH720N is better for lightweight comfort and value.
If you are still unsure after reading these answers, it often helps to think about how and where you will use the headphones most. Office work, home listening, and casual travel benefit more from comfort and battery life than extreme noise cancellation or bass-heavy tuning. Matching the product to your lifestyle usually leads to better satisfaction than chasing the highest specs.
The Sony WH-CH720N is a lightweight over-ear headphone built for long listening sessions. It offers clear sound, effective noise cancellation, strong battery life, and excellent comfort for work, travel, and daily use.
For International Buyers:
If you’re visiting from the US, UK, Canada, France, Germany, Italy, or Spain, you can check out the Sony WH-CH720N on your local Amazon store using the button below.
For UAE Buyers:
If you’re shopping from the United Arab Emirates, you can view or purchase the Sony WH-CH720N directly from Amazon UAE using the button below.
Should You Buy the Sony WH-CH720N?
The sony wh-ch720n is not trying to be flashy. It focuses on what most people actually need. Comfortable fit, long battery life, reliable connectivity, and clean sound.
If you work long hours, attend frequent calls, or simply want headphones that do not hurt your head after extended use, these make a lot of sense. Bass-heavy music lovers or frequent travelers needing maximum ANC may want to spend more, but for most users, this is a solid and sensible choice.
The Sony WH-CH720N feels like a headphone designed by understanding daily habits rather than chasing trends. It avoids unnecessary complexity and focuses on things users notice every single day. This approach may not excite spec-focused buyers, but it delivers a more relaxed and dependable experience for long-term use.
At its current price, the sony wh-ch720n offers genuine value and feels like a well-thought-out everyday headphone.
If this review helped you understand the Sony WH-CH720N better, consider sharing it with friends or colleagues who are searching for comfortable noise-cancelling headphones. Many buyers struggle to find honest, experience-based reviews, and sharing useful content helps others make confident decisions.

About the Author
Hari Prasad is the editor of AudioPick.in and a lifelong audio enthusiast. He writes detailed, honest reviews and guides to help everyday users pick the right gear without tech jargon. His personal interest in Bluetooth audio, neckbands, and codecs comes from testing dozens of devices over the past few years.








